InvoiceAlert
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Terms of Service

Last updated: 2026-07-21

These Terms of Service ("Terms") govern the use of the InvoiceAlert invoice-reminder software-as-a-service platform ("Service", "we", "us") provided by InvoiceAlert, Sofia, Bulgaria ("Provider"). By creating an account or using the Service you agree to these Terms.

1. The Service

InvoiceAlert lets a business ("Customer", "you") track its own clients' invoices and send automated payment-reminder emails to those clients. The Provider hosts and operates the software; the Customer supplies and controls the underlying client/invoice data.

2. Account & Eligibility

  • You must provide accurate registration information and keep your login credentials confidential.
  • You are responsible for all activity under your account, including actions by users you invite.
  • The Service is intended for use by businesses (B2B) acting in a professional capacity, not consumers acting for personal purposes.

3. Plans, Pricing & Payment

  • Current plans and pricing are shown at invoicealert.app/#pricing and may change with 30 days advance notice for existing subscriptions.
  • Subscriptions are billed monthly in advance and are non-refundable except as required by law or stated otherwise here.
  • Failure to pay may result in suspension of the account after 7 days notice.
  • Usage limits (clients, invoices, emails/month, users) per plan are enforced automatically; exceeding a limit may restrict certain actions until you upgrade or reduce usage.

4. Customer Responsibilities

  • You are solely responsible for the accuracy, legality, and appropriateness of the client and invoice data you upload, and for having a lawful basis to email your clients (see the Data Processing Agreement).
  • You must not use the Service to send unsolicited bulk email, spam, or communications unrelated to genuine invoice/payment reminders.
  • You must not attempt to circumvent plan limits, rate limits, or security controls.

5. Provider Responsibilities

  • We will use commercially reasonable efforts to keep the Service available, excluding scheduled maintenance and events outside our reasonable control. No specific uptime percentage is contractually guaranteed at this time.
  • We will process personal data on your behalf only as described in the Privacy Policy and the Data Processing Agreement.

6. Intellectual Property

The Service, its software, and branding remain the Provider's property. You retain all rights to the client/invoice data you upload. You grant us a limited license to process that data solely to provide the Service to you.

7. Suspension & Termination

  • Either party may terminate the subscription with 30 days' written notice.
  • We may suspend or terminate immediately for material breach, non-payment, unlawful use, or security risk to the Service or other customers.
  • On termination, you may export your data for 30 days before it is deleted per the retention schedule in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, the Provider's total liability arising out of or in connection with the Service is limited to the fees paid by the Customer in the preceding 12 months. Neither party is liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability for gross negligence, wilful misconduct, or breaches of data-protection law where such limitation is not permitted by applicable law.

9. Data Protection

Processing of personal data is governed by our Privacy Policy and, for data you upload about your own clients, the Data Processing Agreement, which forms part of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email at least 30 days in advance. Continued use after changes take effect constitutes acceptance.

11. Governing Law & Disputes

These Terms are governed by the laws of Bulgaria. Disputes shall be resolved by the competent Bulgarian courts.

12. Contact

Email: [email protected]
InvoiceAlert, Sofia, Bulgaria